Software Robot

A Conversational AI Glossary Entry

October 7, 2018

What is a Software Robot?

There is no standard definition of what entity constitutes a “robot”. Some providers use the term to describe each time an automated process runs, others refer to each unique automated procedure or scripted action as an individual ‘bot, some consider each desktop agent a robot, and yet more (such as Enterprise RPA vendors) use the same term to describe a runtime resource capable of operating many different processes as a pseudo FTE – the software equivalent of a human operator and their computer virtualised as a single entity.


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